Tickets FAQs

Tickets FAQs

Tickets FAQs

How to buy tickets?

Match information can be found here.

Select the ‘Buy tickets' and you will be taken to the authorised ticket agent to complete your purchase.


Marvel Stadium

Perth Stadium

Sydney Showgrounds

University of Tasmania Stadium


All other venues

Please note tickets can be purchased via the web, phone, or at the gate on match day.

Tickets purchased through any other source can be cancelled without notice with no refund or compensation.

How to buy group 20+ tickets?

Match information can be found here. To make an enquiry about purchasing 20 or more tickets for a match day, email the Group Bookings team premiumsales@cricket.com.au including as much information about your request as possible.

Are there Premium Experience packages available?

Yes, there are Premium Experience/hospitality packages available for selected matches and days, you can find out more here or directly on the event ticket agent pages. Get in quick, as they are limited!

Are there travel and accommodation packages available?

Yes, there are travel and accommodation packages available, you can find out more at Cricket Australia Travel Office. Get in quick, as they are limited!

Where are the tickets for Day 5 of the Test?

Entry to Day Five of the Test will be a donation to one of our charity partners. Please refer to our website prior to the match for details on Day 5.   

Will all tickets be seated together?

Tickets purchased in a single order at the same time will be seated together.

What is the age limit for a child ticket and are these available in all price categories?

For International matches children are classified as 15 years and under as of the time of the match. Children's tickets can be purchased for most price categories, but not all. Please contact your BBL Clubs as the age limits may differ.

What constitutes a “Family’ for the Family ticket?

A family ticket consists of 2 adults and 2 children. Those attending as a family do not need to be related to each other. Family tickets can be purchased for most price categories, but not all.

How will tickets be delivered?

All tickets will be issued as mobile tickets or print at home tickets from the ticket agent. You will be able to share these with other people you are attending with as well.

Why aren’t all seats available for sale?

At all venues, there are a range of operational matters which require some tickets to be held in reserve seating that subsequently may become available to the general public closer to the match. For example, our broadcast requirements, sightscreen etc.

What are accessible seats and how are these purchased?

This includes wheelchair spaces and enhanced amenity seating. Enhanced amenity seating might be on an aisle, involve less stairs or have more space around the seating position.

Accessible seating can be purchased by calling the ticket agent dedicated phone lines     

Ticketmaster - accessibletickets@ticketmaster.com.au - phone: 1300 446 925

Marvel Stadium

Perth Stadium

Sydney Showgrounds

University of Tasmania Stadium

Ticketek - Visit this page - phone: 1300 665 915

All other venues 

What is a price category?

Each price category is an indication of seat locations in the venues. ‘ ‘A Reserve’’ tickets will generally provide more shade coverage throughout the day and are in a premium viewing position when compared to the lower price categories.

Can I request where my seats are located?

At all times you will be able to select which category you would like to purchase. In peak on sale times, ticket sales may be limited to ‘next best available’, outside of these times there is more flexibility to select your seat/s within the available seating bays.

Is there a way get a refund or resell a ticket?


Refund or exchange of tickets are only applicable if the match has been cancelled, rescheduled, relocated, washed out or for COVID-19 related reasons. Please refer to the National Refund Policy available here to check if you are eligible for a refund.


You may resell your tickets at the same price you bought them for, however the resale of tickets at a premium is a breach of the Ticket and Entry Conditions, available here. A breach of these could result in:

Cancellation of all affected tickets without notice; and/or being refused admission to, or evicted from the Venue, without refund of the ticket price or compensation of any kind.

In addition, the resale of tickets in certain circumstances is governed by ticket sales legislation in each state and may attract criminal penalties.

Does the ticket cover public transport to the venue?

The advertised ticket price includes public transport on match day to the following venues: Adelaide Oval, The Gabba, SCG and Perth Stadium.

Are there hospitality packages available?

Yes, there are hospitality packages available for selected matches and days, you can find out more here. Get in quick, as they are limited!